The Last Lap
Dear John and Cheryl,
We’re on the last lap! The furniture is on order, the patio is in the process of being redesigned and we are considering which sort of blinds to install. Joan and I are looking forward to soon being able to relax with a coffee and the paper in our superb John Law Conservatory.
We both felt we just had to write to tell you how absolutely thrilled we are with what you have achieved. The conservatory is exactly as we hoped it would be and the whole project has been a pleasure to be involved in. You and Cheryl have kept us fully informed throughout so we always knew what was happening and when the next stage was going to commence. The changes and extras we asked for were accommodated so very willingly and all the tradesmen were so very considerate and enthusiastic. The standard of workmanship has been excellent and the very minor problems we encountered were remedied straightaway and always with a smile.
As you know, we had had quotations from several companies, including some of the national operators, before we came to you. We chose you because we not only liked the quality and design of your conservatory, but because we felt that you and Cheryl were sincere and would deliver a high standard of service —- how absolutely right we were!
Thank you once again,
Robert and Joan Hawkins